Last Updated: January 2025 | Applicable to users in Bangladesh
By accessing or using the c21y platform, you are deemed to have agreed to these terms & conditions. These terms are established in accordance with the applicable laws of Bangladesh and apply to all registered and unregistered users. c21y reserves the right to modify these terms & conditions at any time, and any changes will be published on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you have difficulty understanding any term, please contact our Support Guide View, or contact the support team directly.
To open an account at c21y, you must be at least 18 years of age and a legal resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date. Each individual may only operate one account; creating multiple accounts is strictly prohibited. It is the user's sole responsibility to keep their account password and login credentials completely confidential. For any account-related issues, please visit our Account Help Center page. c21y reserves the right to suspend or terminate accounts if unauthorized account use or suspicious activity is detected.
The c21y platform may only be used for lawful and personal entertainment purposes. Unauthorized copying, distribution, or modification of any platform content, software, or data is strictly prohibited. Any form of fraudulent activity, use of bots, or system manipulation is strictly forbidden, and any such activity detected will result in immediate account closure. Users are required to treat other users with respect, and any form of harassment or abuse will not be tolerated. Any attempt to breach the platform's security measures may be subject to legal action. To enjoy gaming responsibly, visit our Responsible Gaming Follow the guidelines.
All financial transactions at c21y are conducted in Bangladesh Taka (BDT) and processed through secure payment gateways. Specified limits and processing times apply to deposits and withdrawals, as detailed on the platform. Withdrawals may be delayed if account verification is not completed, so it is important to submit the required documents in a timely manner. Transactions to third-party accounts or in another person's name are strictly prohibited and will be cancelled. If an incorrect credit occurs due to a technical error, c21y reserves the right to reclaim that amount. For any payment-related questions, please visit our FAQ Visit the page.
C21y is committed to protecting users' personal information, and detailed information on data collection and use can be found in our Privacy Policyis available. c21y is not responsible for any external websites or services outside the platform. c21y accepts limited liability for any loss caused by internet disconnection or technical issues. Any legal claims against c21y will be settled in accordance with the applicable laws of Bangladesh. Users are solely responsible for complying with the local laws of their own jurisdiction. To learn more about these terms & conditions or to submit a complaint, please contact our support team.